Order Cancellation

How can I cancel an order?

Cancellations are accepted within 24 hours after placing the order. Please if you have to cancel your order for any reason reach out to us immediately at cancellation@bonusshoes.com if you are able to cancel within the given time frame. We process orders as quickly as possible, so cancellations are time-sensitive.  

I accidentally canceled my order, can I resume it?

If you’ve canceled your order and want to receive your order after all, the best way to do so is by placing a new order at checkout. Email cancellation@bonusshoes.com if you have any questions — we’re here to help.

I don’t see the option to self-cancel! How can I cancel my order?

Please email cancellation@bonusshoes.com as soon as possible (including your # order number and cancel/change request) and we can help.